DISPELLING MYTHS
The four common Myths about Interviews are as follows:
MYTH I
CONVINCING the interviewer
about a point is most important, even if you
have to argue.
This is not true. It is better to lose a point and win a job. You may cite some examples to support your point. Then don't try to convince the interviewer. Remember the interviewer is trying to learn what type of person you are, not merely what you know.
MYTH IIANSWERING questions is the main purpose of the interview.
This is not true. Managing questions is of utmost importance. Giving binary (either yes or no) answers does not help - or just saying " I know what the job is all about I can do it" is of no help. Much more is required.Managing questions means answering them in a manner to demonstrating certain aspects about your competence. Thus showing the relationship between your past experience and the proposed assignment.
MYTH III
ASSESSING of interviewees is based on answering ability alone.
This is not true as the assessment is of the person and not only of the answers. Interviewers generally "Listen to what the candidate says, what he does not say and what he cannot say ". This is because the interviewee says what he wants the interviewer to hear and does not say what he does not want the interviewer to hear. Finally the interviewee cannot say what he does not know. The interviewer therefore, assesses the interviewee as a person through his response or the lack of it.MYTH IV
PREPARING for an interview is only done at college or junior levels.
This is absolutely not true. Preparing to handle anticipated questions helps in putting across your points in a logical and concise manner. It also helps to manage questions better. Quite often it has been found that many competent interviewees come across badly at interviews because of poor presentation of thoughts. You may have the knowledge but because of lack of preparation you are unable to marshal your thoughts well or reasonably fast. The interviewer could therefore have an adverse opinion of you. Remember at any stage of your career, preparation is key to success. However, this does not mean just memorizing answers.UNDERSTANDING INTERVIEWERS
Interviewers try to understand the type of person an interviewee is and not merely what he/she knows. Previously they would mainly select candidates based on his/her personality, communication skills, qualifications & experience. These represents "CAN - DO" abilities only. A candidate who has good CAN-DO abilities may not perform, unless he possesses good WILL-DO qualities such as industry, perseverance & competitiveness. An interviewer therefore tries to assess how a candidate applies his CAN-DO abilities through his WILL-DO qualities to perform on the job.
CAN-DO qualities are easier to identify. There
are quite a number of instruments, tools and
techniques to help the interviewer to assess
the capability of the interviewee. "Job - Competence"
can be measured through CAN-DO qualities.
WILL-DO qualities relate to "Job Behavior" which
is largely based on individual habits or character
traits. Some key traits related to interviewer
questions are given below:
These qualities are often very important to an interviewer who is in search of a consultant to fit into a team or with whom he is comfortable dealing with. Very often you hear an interviewer say, "the candidate is OK but I am not comfortable with him". It is therefore important that the interviewee project these traits while presenting his past experience even if direct questions are not asked covering these aspects.
PREPARATION TECHNIQUES
Preparing for interviews helps you to:
- Anticipate questions and prepare answers such that you present yourself in a clear and concise manner. It also improves the accuracy and completeness of the answer.
- Customize your answers in line with the job requirements, organization culture/norms and industry facts. This helps you to relate past experience to current job requirements and to provide convincing examples/experiences in relation to the organization/ industry.
THE 'top' PREPARATION TECHNIQUE
While preparation covers all aspects, you may like to concentrate on 3 core areas. This does not mean preparation excludes areas such as knowledge of company, job and industry. These are also important as knowledge of these aspects show the interviewee's interest.
- T - Technical knowledge
- O - Operational skills,
techniques & experience
- P - Personal habits
and traits
Technical Preparation
When preparing technically there is a need to
know the level of depth to which you have expertise
in a specific area. The levels of depth would
be :
- Level 1 - Features
- Level 2 - Utilities
- Level 3 - Limitations/Comparisons
- Level 4 - Managing Limitation
The different areas could be categorized as follows:
Operational Preparation
Preparation in this area concentrates on the use of technical knowledge in a project or work environment. The interviewees experience during usage of technical knowledge. This could vary for different roles. For example:
Change management) project management (planning, organizing reporting), user requirements and contractual obligations. The depth would be an over-view of all levels for technical knowledge.
Personal Preparation
This area would include presentation of positive traits
and habits as seen in " WILL-DO " qualities. In addition
to this it is important to concentrate on developing appropriate
communication skills.
HANDLING QUESTIONS
Given below are 3 sample answers to each question. Each answer has been used to manage the question differently.
PROJECTING SCOPE OF CAPABILITIES
The 3rd Answer in each case is definitely better. This is how you should project yourself in an interview. You can see how non-technical "innovation" and operational skills "Utility Programs" are also projected.
PROJECTING DEPTH OF KNOWLEDGE
Use of "Hookers" is a very common technique. It is used
by interviewees to project their areas of strength. This
technique encourages the interviewer to probe deeper in
a specific area of an interviewee's strength. An example
is given below:
Naturally "A1c" would be the best answer, as it would encourage the interviewer to follow through with, "tell me about the 4 complex screens", an area in which the interviewee is well prepared.
INTERVIEW ROUNDS
Normally there are 2 rounds of interviews, however for professionals with less than 2 years of experience a pre interview aptitude test is conducted. This section covers the scope of each round besides questions to expect and ask.
FIRST ROUND
The objectives of the first round is to judge the candidate's suitability on the following evaluation parameters:
- Technical suitability
- Operational suitability
- Personal attributes
During this interview the panel evaluates the candidate's expectations versus company expectations and also clarifies points on the Resume and Application.
SECOND ROUND
This round is organized based on recommendations of the first round interview panel. It is usually the final round.
The interview panel reviews the recommendations of the first
interview round and independently evaluates the candidate
on:
- Organizational Fit - Ability to merge with organization culture
- Fatal law - Any indicators detrimental to job or organizational goals.
- Key Success Factor - Main reason for hiring.
QUESTIONS TO EXPECT
Pre-First Round
- Aptitude test
- Broad aspects for meeting scope of job
- Expectations and Interests
- Personality Traits and Organizational fit
First Round
- Primary and Secondary skill sets - breadth and depth
- Operational Skills
- Domain and line of business knowledge
Second Round
- Knowledge of Technology Management and Trends
- Industry Knowledge
- Team fit -technical versatility, and personal psyche
QUESTIONS TO ASK
Pre-First Round
- Scope of job activities
- Company benefits and Salary structure
- Company Information / Organization structure
- Role and Responsibilities
First Round
- Details of type of Technical Work (Processes / Operational)
- Team size and structure
- Scope to learn / enhance skills
- Type of clients and projects
Second Round
- Personal Performance Measurement Process
- Career Prospects
- Organizational Plan
- Compensation and joining time frame