Office Etiquette Quiz will test your knowledge of proper behavior while at the office.
1. What should you do if you disagree with a position the boss has taken during an office meeting?
a. Kindly suggest a different alternative, but do so respectfullyb. Look to fellow co-workers for support, then respectfully disagree with your boss
c. Wait until after the meeting, then respectfully request an audience with your boss where you might lay out your objections
d. Blurt out your opposition; this is a casual, communicative office
2. Out of respect for others, to how many pages should you limit your fax transmittals?
a. 2 pagesb. 3 pages
c. 4 pages
d. 6 pages
3. You are terribly busy at work, but there is a birthday party going on in the break room. What should you do?
a. Stay in your office; your co-workers will understandb. Give up the work and join the party; there's time to finish everything later
c. Make a brief appearance, then return to work
d. Send your regards, maybe ask for a piece of cake, but keep working
4. Emails should generally be replied to within 24 hours; how soon should you return a phone call?
a. Also within 24 hoursb. Within 2 hours
c. Within 4 hours
d. By the end of the business day
5. You should not call your boss or co-workers by their first name when introducing them to a client.
a. Trueb. False
6. How should a business introduction be made?
a. Introduce the more accomplished person to the lesser accomplished personb. Introduce the lesser accomplished person to the more accomplished person
c. These days it's best to let people introduce themselves
d. Introduce your boss first no matter who you are introducing them to
7. You are talking business with a co-worker in their office. Where should you sit?
a. Don't sit until invited to sitb. Wherever you like
c. Across the desk and to the right of it
d. Nearest seat to the door
8. In an office setting, you should knock before entering someone's office if the door is shut.
a. Trueb. False
9. Your children are visiting you briefly at the office until you can get away. Where should they play?
a. In your workspaceb. In your co-worker's cubicle; she has gone to lunch
c. In your office cafeteria or break-room
d. Outside
10. Unlike general social situations, gender is not a factor in an office as to who opens a door for whom.
a. Trueb. False
11. You enter a business meeting after lunch and notice a colleague has spinach on her teeth. What do you do?
a. Ignore it, and hope she figures it outb. Take her aside and discreetly tell her
c. Hope someone else tells her; it's an uncomfortable situation
d. Make eye contact and then motion to her that she has something on her teeth
12. It's casual Friday, but you are meeting with an important client. How do you dress?
a. As you would normally on Friday, as the concept of casual Friday is well understoodb. A bit nicer than you would normally on Friday, but not in anything special
c. Appropriate for a business meeting
d. You don't give much thought to your dress at all and get dressed quickly and simply
13. If you must eat at your desk, what two rules should you always follow?
a. Eat foods that have low odorb. Never offer food to co-workers who might not share your taste
c. Eat "quiet" foods so as to not disturb your neighbors
d. Eat only healthy foods so you don't tempt dieters
14. You should smile when you answer your phone at work. Your smile will "show" through the phone.
a. Trueb. False
15. You have a business meeting scheduled but you're running little late. Your client has been waiting about 5 minutes already. What do you do?
a. Leave what you're working on and meet with the clientb. Tell your assistant to tell the client you'll be a few minutes
c. Quickly finish what you're doing, then begin the meeting
d. Go see the client yourself, tell them you're running late and will be finished soon
